Get Around-the-Clock Help with Payroll
Keeping up with all the year-end payroll tasks can be quite challenging for employers. When you need help, you probably want answers as you are dealing with the issue, not days later when your accountant has time to call you back or you have time to research the answer yourself on the Internet.
This year, Intuit is offering around-the-clock help to address your payroll questions. Intuit has redesigned www.payroll.com/support, so you now have multiple ways to find the right answers fast. The updated site has:
- Improved search capabilities
- A new easy-to-use interface for better browsing of information, tools, and resources
- Access to the large Intuit employer community, including QuickBooks users, other Intuit Payroll subscribers, and experts who host free online seminars
- The handy Payroll Answer Center, an automated answer tool available 24x7 that offers help in a convenient Q/A format
Payroll Answer Center
No matter when you need help with payroll, the QuickBooks Payroll Answer Center automated tool is available 24x7 at payroll.com to answer your questions.
Go to www.payroll.com/support and click on the Payroll Answer Center. In the pop-up screen that appears, select the payroll service you subscribe to and the release year. You will see a list of topics based on the most frequently asked questions. Type your question, and the Payroll Answer Center will do its best to answer by giving you complete instructions. For best results, keep your questions short and specific, such as "How do I edit paychecks?" And remember to ask one question at a time.
Depending on which payroll service you subscribe to, the Payroll Answer Center provides expertise in many different topic areas. It also helps you by displaying areas that may be related to your question. And if the Payroll Answer Center doesn't have the specific answer for you, it provides you the appropriate support option.
Some of the many topic areas in the Payroll Answer Center include:
- Direct Deposit
- Payroll items
- Getting started
- Taxes and liabilities
- Year-end
- Quarter-end
- E-file & Pay
- Account updates and billing
For help when you need it, bookmark the updated support site now at: www.payroll.com/support.